Job TitlePerforms all duties associated with providing excellent customer service to members and their guests on the golf course.Job DutiesCommunicate with the golf shop and golf members regarding needs for the day.Offer golf course service, providing members and guests food & beverage from the snack bar & kitchen.Set-up, serve and break-down tournament events scheduled during shift Consistently inspects cart making sure everything is in working order and is gassed up before maintenance leaves for the day.Reports any deviations from standards to Manager/Supervisor including standards on the golf course.Inventories materials and supplies at beginning of shift comparing to previous days ending inventory to ensure no shrinkage and obtains quantities necessary to support forecasted levels of business.Serve and/or retrieve food & beverage as requested.Checks all food & beverage prior to service for accuracy, completeness, appearance and presentation.Serves food & beverage to members and their guests following Service and Food Safety Standards.Monitors members and their guests, anticipates needs, responds to requests, ensures satisfaction.Monitors members and their guests alcohol consumption to prevent over indulgence and ensure safety.Make sure that cart is clean and free of debris at all times.Completes required stocking, cleaning and inventory of cart at the end of scheduled shift.Other duties as assigned.Promotes and applies teamwork skills at all times.Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance Is polite, friendly, and helpful to members and their guests, management and fellow employees.Executes emergency procedures in accordance with club standards Complies with required safety regulations and procedures.Attends appropriate department meetings and training sessions.Maintains cleanliness and excellent condition of equipment and work areas.Complies with club standards, policies and rules.Remains current with club information and changes.Complies with club uniform and grooming standards.
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